At BitScoot Langkawi, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our scooter rental services.
By using our website or booking services with BitScoot, you agree to the terms outlined in this policy.
1. Information We Collect
When you interact with BitScoot, we may collect certain personal information including:
- Full name
- Phone number / WhatsApp number
- Email address
- Pickup and return details
- Scooter rental preferences
- Identification documents (such as passport or driving license when required for rental verification)
This information is collected only when necessary to provide our services.
2. How We Use Your Information
The information collected may be used for the following purposes:
- To confirm and manage scooter rental bookings
- To communicate with customers regarding reservations
- To provide customer support through WhatsApp or email
- To improve our website and booking experience
- To comply with legal or regulatory requirements
BitScoot will never sell, rent, or trade your personal information to third parties.
3. Payment Information
If you make a booking through our website, payments may be processed through secure third-party payment providers.
BitScoot does not store sensitive payment details such as:
- credit card numbers
- card verification codes (CVV)
All payment transactions are handled securely by trusted payment gateways.
4. Identification Verification
For safety and legal compliance, customers renting scooters may be required to provide:
- a valid driving license
- passport or identification details
These details are used only for verification purposes and are not shared publicly.
5. Cookies and Website Tracking
Our website may use cookies to improve user experience.
Cookies help us:
- understand how visitors use our website
- improve website performance
- remember user preferences
You may choose to disable cookies in your browser settings if you prefer.
6. Third-Party Services
Our website may contain links or integrations with third-party services such as:
- Google Maps
- payment gateways
- booking platforms
These services may collect information according to their own privacy policies. BitScoot is not responsible for how these external services handle your data.
7. Data Protection
BitScoot takes reasonable measures to protect your personal information against unauthorized access, misuse, or disclosure.
However, no online platform can guarantee 100% security, and users should also take precautions when sharing personal information online.
8. Changes to This Privacy Policy
BitScoot may update this Privacy Policy from time to time.
Any changes will be published on this page, and the latest version will always apply when you use our services.
9. Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:
Phone / WhatsApp
+6011 6238 5822
info@bitscoot.com
bitscoot.co@gmail.com
Thank you for trusting BitScoot Langkawi.